Terms of Service
1. Acceptance of Terms
By accessing and using TrainingRealm.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Description of Service
TrainingRealm.com provides educational ebooks and digital content for personal and professional development. Our content is delivered electronically via our website.
3. Account Registration
- You may need to create an account to purchase and access our ebooks
- You are responsible for maintaining the confidentiality of your account information
- You are fully responsible for all activities that occur under your account
- You must immediately notify us of any unauthorized use of your account
4. Intellectual Property Rights
- All content provided on TrainingRealm.com, including ebooks, text, graphics, logos, and images, is the property of TrainingRealm.com or its content suppliers
- Our content is protected by copyright, trademark, and other intellectual property laws
- You may not reproduce, distribute, modify, or create derivative works from any content without our express written consent
5. User License
- Upon purchase, you are granted a non-exclusive, non-transferable license to access and use the ebook for personal, non-commercial purposes
- You may not share, lend, lease, rent, sell, or distribute the ebook or access to the ebook in any manner
- Multiple-user licenses are available for organizational use; please contact us for details
6. User Conduct
You agree not to:
- Use our service for any unlawful purpose
- Attempt to gain unauthorized access to any portion of our website
- Circumvent or modify any security technologies included in our ebooks
- Harvest or collect information about other users without their consent
- Use automated means to access or download content from our website
7. Payment Terms
- All prices are listed in the currency specified on our website
- Prices are subject to change without notice
- You agree to provide current, complete, and accurate payment information
- We reserve the right to refuse or cancel orders in cases of pricing errors
8. Privacy Policy
Your use of TrainingRealm.com is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Service.
9. Disclaimer of Warranties
- Our ebooks and services are provided "as is" without warranties of any kind
- We do not guarantee that our website will be error-free or uninterrupted
- We are not responsible for the accuracy, reliability, or availability of any content
10. Limitation of Liability
- In no event shall TrainingRealm.com be liable for any indirect, incidental, special, or consequential damages
- Our total liability for any claim shall not exceed the amount paid by you for the specific ebook in question
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective when posted on the website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.
13. Termination
We reserve the right to terminate or suspend your account and access to our services at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at contact@trainingrealm.com.
Refund Policy
Overview
Thank you for purchasing from TrainingRealm.com. We strive to provide high-quality ebook content that meets your expectations. This refund policy outlines the terms and conditions regarding refunds for our digital products.
Digital Product Nature
Our ebooks are digital products delivered electronically. By purchasing, you acknowledge that:
- You receive immediate access to downloadable content
- Digital products cannot be returned in the conventional sense
- The intellectual property remains protected by copyright law
Refund Eligibility
14-Day Satisfaction Guarantee
We offer a 14-day satisfaction guarantee on all our ebook purchases. If you are not satisfied with your purchase, you may request a refund within 14 days of the purchase date.
Valid Reasons for Refund
Refunds may be granted for the following reasons:
- Technical issues preventing access to the ebook (that our support team cannot resolve)
- Duplicate purchases made in error
- Significant content issues or errors that substantially impact the value of the material
- Accidental purchase (wrong title or format)
Non-Eligible for Refund
Refunds will not be granted for:
- Requests made after the 14-day period has expired
- "Change of mind" after downloading the complete ebook
- Compatibility issues clearly stated in the product description
- Claims of unauthorized purchases without verification
How to Request a Refund
To request a refund:
- Email our customer support at contact@trainingrealm.com
- Include your order number and purchase date
- Explain the reason for your refund request
- Provide any relevant information or screenshots of issues encountered
Processing of Refunds
- All eligible refund requests will be processed within 5-7 business days
- Refunds will be issued to the original payment method used for the purchase
- You will receive an email confirmation once your refund has been processed
Abuse Prevention
We reserve the right to:
- Deny refund requests that show signs of abuse or fraud
- Track download and usage data to verify legitimate refund claims
- Revoke access to the digital content upon refund approval
Contact Information
If you have any questions about our refund policy, please contact us at:
- Email: contact@trainingrealm.com
- Contact form: www.trainingrealm.com/contact
- Response time: Within 48 hours during business days
Policy Updates
We may update this refund policy from time to time. The most current version will always be posted on our website.
Last Updated: April 12, 2025
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